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Automation Anywhere

Automation Anywhere

Overview

What is Automation Anywhere?

Automation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.

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Recent Reviews

TrustRadius Insights

Automation Anywhere has been widely adopted by businesses across various industries to streamline their operations and improve efficiency. …
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Automation Anywhere Review

10 out of 10
January 24, 2022
We are using Automation Anyware for automating repetitive business processes which are having standard input-output but take a lot of …
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Good but not great

7 out of 10
April 09, 2021
Incentivized
We considered Automation Anywhere for use across the enterprise as a way to reduce manual work and automate repetitive actions using the …
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Happy Bot!

7 out of 10
November 24, 2020
Incentivized
Automation Anywhere is one of the best RPA softwares available worldwide. I've helped several customers achieve better quality work in …
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Automation Anywhere Review

8 out of 10
March 04, 2020
Automation Anywhere is a Robotic Process Automation tool or software, which is used to automate the overall process of the organization, …
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intelligent automation

9 out of 10
December 17, 2019
Incentivized
Automation Anywhere is being used mainly to automate repetitive processes like approving bills in finance and accounting departments.
It is …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Cloud-Only Starter Pack

$750

Cloud
per month

Advanced Pack (Cloud or On-Premises)

Contact for quote

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

RPA-AUTOMATION ANYWHERE TRAINING DEMO: proton.consulting@gmail.com, 91-8074801131 & 91-40-67172352

YouTube

Pattern Based Data Extraction | Recorder Package | While Loop - Automation Anywhere A2019 #21

YouTube

Automation Anywhere Tutorial 28 - Real Time Project - Part 1 | Automation Anywhere Example | Demo

YouTube

1.3 Excel Automation in Automation Anywhere

YouTube

How to Build Your First Bot in Automation Anywhere Enterprise A2019

YouTube

Automation Anywhere tutorial 03 - Create First Project | Automation Anywhere Demo | TaskBot

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Product Details

What is Automation Anywhere?

Automation Anywhere Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Automation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.

Reviewers rate Support Rating highest, with a score of 9.8.

The most common users of Automation Anywhere are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(206)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Automation Anywhere has been widely adopted by businesses across various industries to streamline their operations and improve efficiency. Users in the healthcare industry have utilized this software to verify data entered by nurses during visits, resulting in improved accuracy and efficiency. In addition, Automation Anywhere has proven to be a valuable tool for users in departments such as sales, marketing, and finance, enabling them to effectively carry out repetitive tasks. The software is also highly sought after for data extraction in machine learning projects, including parsing, chatbot development, and job extraction from multiple job boards for recruitment purposes. Customers globally have successfully implemented Automation Anywhere to address complex challenges within their operations teams, leading to significant time reduction and improved efficiency. With Automation Anywhere, businesses can create automations for tasks such as reading and sending emails, product registration and transfer, and data analysis.

One of the key advantages of Automation Anywhere is its versatility in automating various processes, ranging from web/desktop/Citrix automation to database-related tasks. It has been effectively employed for ticketing automation in Salesforce as well as payroll processes. Recognized as one of the best RPA software options worldwide, Automation Anywhere provides customers with high-quality work in less time. The software offers a visually appealing interface that is easy to understand and follow, enhancing the user experience. Customers praise the support team from Automation Anywhere for their expertise and responsiveness. The platform's forum also proves to be a valuable resource for issue tracking and connecting with other users. Businesses across industries utilize Automation Anywhere to automate administrative processes, further improving efficiency and cognitive capabilities.

By leveraging Automation Anywhere's capabilities, organizations are able to automate repetitive tasks, resulting in cost savings, increased efficiency, and the elimination of manual labor. This software addresses a wide range of business problems such as document processing, data management, and workflow automation. Moreover, it has been extensively used for regression runs alongside production runs, significantly reducing automation and regression time. Finance and accounting teams have found Automation Anywhere particularly beneficial for automating low-value tasks, enabling them to focus on higher value creation. The software is compatible with various technologies, including Java-based, HTML, and standard technologies. It provides an end-to-end solution for automating business processes and managing bots effectively. This has made Automation Anywhere a key tool in both operations and technology departments, automating mundane and rule-based tasks in various industries.

Mobile accessibility is another advantage of Automation Anywhere, allowing users to stay connected with their teams anytime and from anywhere in the world. Users have praised Automation Anywhere for providing a seamless mobile application that keeps them connected with their teams, promoting collaboration and productivity even when they are on the go. Overall, the use cases of Automation Anywhere span across multiple industries and departments, addressing a wide array of challenges. From verifying data in healthcare to automating repetitive tasks in sales, marketing, finance, and beyond, this software has proven to be a valuable tool for improving accuracy, efficiency, and overall operational effectiveness. With its user-friendly interface and strong customer support, Automation Anywhere continues to be a trusted solution for businesses seeking to streamline their processes and drive productivity.

Powerful and Scalable Software: Users find Automation Anywhere to be a powerful and scalable software that simplifies the automation of repetitive tasks. Many reviewers appreciate its advanced features and variety of commands available for automation.

Intuitive User Interface: The intuitive and familiar user interface of Automation Anywhere is liked by users, as it makes it easy to understand and use the features. Some users have specifically mentioned their appreciation for the drag and drop feature, which makes coding easy.

User-Friendly Platform: Users appreciate the user-friendly platform of Automation Anywhere, which allows them to automate tasks in Excel, Web, PDF, and Citrix. The drag and drop feature is particularly helpful for non-technical users.

Complex Process Design Flow: Users have found the process design flow in Automation Anywhere to be complex and suggest simplification. Several reviewers have mentioned that they struggle to understand and navigate the process design, making it difficult for them to create efficient automation workflows.

Difficult Installation Process: Reviewers have expressed frustration with the complicated installation process of Automation Anywhere. They mention that installing Java, IDEs, and Databases in a specific order is required, adding unnecessary complexity to the setup procedure.

Issues with OCR Accuracy: Some users have reported inaccurate outcomes when extracting information from handwritten PDF documents using Automation Anywhere's OCR capabilities. These users suggest improvements in this area to enhance accuracy and reliability.

Attribute Ratings

Reviews

(1-21 of 21)
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Score 8 out of 10
Vetted Review
Verified User
We use Automation Anywhere to automate mundane, repetitive business processes. We are able to quickly and accurately complete tasks that were previously done by manual labor or performed inefficiently by outdated tools. Automation Anywhere helps us achieve cost savings, increase efficiency and accuracy of data processing, and eliminate the need for additional resources or employees to handle the same amount of work. As a result, our organization can focus more on developing new services and achieving its goals faster than before. The business problems Automation Anywhere addresses vary depending on the scope of our use case. Generally speaking, this solution helps improve efficiency in areas such as document processing, data management, accounts payable/receivable automation and workflow automation.
  • Creating powerful custom bots with an intuitive drag-and-drop interface.
  • Automating manual tasks across multiple departments and systems.
  • Increase job scheduling capabilities
  • Enhance scalability and functionality of current bots
  • Improve queue management and functionalities
  • Develop strong framework templates that helps to kick off development
Automation Anywhere is well suited for automating repetitive or complex tasks that can be performed on a timeline such as data processing, data extraction, and file transfers. Automation Anywhere also has capabilities for integration with legacy applications and APIs to automate more complex data flows. Automation Anywhere is also ideal for automating document processing, form filling and other web activities since it has both image recognition and image-based automation capabilities. On the other hand, Automation Anywhere is less appropriate for tasks requiring high levels of system intelligence such as machine learning or natural language processing as these require different types of technology. Additionally, if a task requires manual elements such as validations or reviews then Automation Anywhere may not be the most suitable solution either. It can be possible to set up automated validations but that might not always result in an ideal solution due to its limitations.
Score 10 out of 10
Vetted Review
Verified User
We are using Automation Anyware for automating repetitive business processes which are having standard input-output but take a lot of manual effort for completion. These processes are in different domains.
  • Automation on cloud
  • Data extraction from structured semi structured on unstructured file
  • BOT monitoring and insights are good
  • Need improvement in process discovery
  • Need improvement in security
  • AI/ ML integration has scope of improvement
FOR data extraction, Automation Anywhere's IQ BOT is very useful. Similarly, Automation 360 is very impactful.
Alec frank | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is an amazing tool for carrying out repetitive tasks, it has the simplest interface, which is easily customizable. It has saved our time and allowed my team to carry out their work with simplicity. Through its mobile application, I can never stop working and it is easy for my entire team to get connected with the clients. I will appreciate its integration with other software that has allowed me easy drag and drop of the data.
  • Automation Anywhere is the most reliable tool, it has become my everyday necessity. Almost all the repetitive tasks are manageable with Automation Anywhere.
  • Previously it was very tough for me to send the email to my numerous clients one by one. But now, as I process a certain document, I can easily send it to my clients with just one click and this is because of this amazing featured product.
  • Automation Anywhere has enabled me to easily design the quotations and I can easily process the receipts too, now I have got rid of manual entry of the data.
  • The most common problem which I am still facing is that with time, its report generation features works slow, this cause problem as I cannot have a transparent idea of my real-time working at the last hour.
  • It is not so good in processing documents of various types and hence we face many issues in extracting the information from the documents. Moreover, its team needs to make its features and functions more advanced for the ease of all users.
If you have a great workload and if you want your team to collaborate on one platform, so that they can work on a remote basis as well, then I think Automation Anywhere is the most suitable application. It will benefit all sizes of business setups, it will help you handling much workload and will also play a big role in your organizations. It is a great invention that helps in efficient ways.
Brandon young | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is providing advanced and reliable services. After using this software I have come to know that it is built on advanced technology and it has all the essential features that could be required for turning your repetitive tasks in easy working and also it is based on various BOTS which ultimately help us not only to automate the repetitive tasks but also search for us those process which could be automated, this saves our time and helps us to bring transparency to our work.
  • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
  • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
  • Its interface is very easy and user friendly.
  • I have faced issues like hanging up on the software after we tried to Process the PDF documents. It is not so good in extracting the information from these documents.
  • Its dashboard needs some options in IQ Bot section.
[Automation Anywhere] is independent of any business size, but mostly it will benefit large setups. So I will recommend you its usage. It will enhance your productivity and let you improve the management of tasks. It is one of the most effective RPA in the market.
Ashish Saxena | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is used for the automating the ticket tool Automation in Salesforce application
We have used it for the service now ticketing automation and for the payroll process

It also helped in the Finance process automation of AR receipt & Finance Gl process which basically help in processing of general ledger and submit request in oracle
  • Intelligent automation
  • Retail application
  • Citrix automation
  • Web automation
  • Citrix automation
  • Image based automation
  • SAP Automation
Doing backened automation Invoice automation and bank document automation
It is hardly used for the thin client environment and not much feasible
December 17, 2019

intelligent automation

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is being used mainly to automate repetitive processes like approving bills in finance and accounting departments.
It is being used by a specific department but to automate all the possible processes across the whole organization. Automation Anywhere has enabled us to implement fast fixes to human processes and save many hours by automating repetitive processes and given us the ability to do things.
  • IQBot to automate PDF and Image Documents.
  • MetaBot for Complex, scalable processes to automate.
  • A2019 is continuously disconnecting with machine.
  • Need improvement in capturing details from Image.
By using technologies like Automation Anywhere the real impacts concern working capital reductions, accuracy improvements, revenue enablement and enabling speed to customer.
Not only Automation Anywhere but all the RPA tools are less appropriate where the dependency is higher to make decisions and getting input data. Moreover, if the applications are updating frequently then expect less accuracy.
Anupam Singh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My company is using Automation Anywhere to handle repetitive tasks, for example processing the internet bills or food bills which are submitted by the employees to get reimbursements. These tasks used to consume approximately 4 hrs every day. Now, after implementing Automation Anywhere Robots, we are able to perform these tasks in less than 30 mins. This is being used by a process right now, and the plan is to deploy globally across different departments. Automation Anywhere saves FTE time from doing repetitive tasks, plus it is highly accurate in terms of doing complex repetitive tasks.
  • It is highly accurate, and gets up and running in a very short period of time.
  • You can keep the BOT learning by feeding more and more data sets, which makes the whole process highly efficient.
  • It is very cost-effective when deployed and when scaling out to the limit.
  • Automation Anywhere is not able to use OCR effectively and has limited usability. Maybe they should try implementing Tesseract.
  • Handwritten documents are still giving a nightmare. Also, it is difficult to handle control room management.
  • It is a little costly, but the ROI is very high for projects with a huge volume of input.
Automation Anywhere is well suited in automating those processes which involve a lot of unstructured data like images and pdfs. For example, in processing the invoices in the Accounts and Admin department, Automation Anywhere would be of great utility. Also, if you have structured data to process like data in Excel files, then you can avoid Automation Anywhere and go for any other basic RPA tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is currently being used by the IT department of our organization. We use it for automation of a numerous processes that are repetitive. In many areas, there are processes that are manual, like sending emails, reports, creating presentations, etc. We've been able to automate all of these processes with Automation Anywhere.
  • Interface is user-friendly and clean.
  • It has a wide variety of task possibilities.
  • Automation Anywhere can handle PDF, Excel, getting information quickly.
  • The drag and drop features really help to code.
  • It is not that cheap.
  • Sometimes applications takes a little time for loading.
  • There is a lack of support on handling datatypes.
Automation Anywhere is well suited for any organization in which there are processes that have repetitive tasks. Getting information from Web, PDFs, spreadsheets. Also you can schedule the trigger of a Excel VBA with Automation Anywhere, to run any report or presentation you need by the day and time you need. Development of BOTs.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It has been used in my own project. It has significantly reduced the time for automation and regression. Although RPA tools are usually deployed in production, we have been using it for regression runs as well along with prod runs. Personal training and learning can be done using free software so I didn't have to go out of the way to learn it explicitly. Workflow automation is easier to achieve and exception handling is pretty good. Relatively new software so the good thing is they are updating and upgrading new features from time to time.
  • Exception handling is pretty decent. WE don't have to worry about process being stuck as it moves to the next iteration on its own.
  • Automation is easier to achieve as it doesn't require high coding skills or designing a specific framework.
  • It can achieve PDF editing and automation, which in our case of policy documents has been valuable.
  • Cost is high so there is a scope for improvement since other tools like Uipath are open source.
  • Run time data and analytics can surely improve as it's not very easy to follow.
  • The UI interface is not very user-friendly.
It is well suited for automation of almost all types of applications. Web, Citrix, desktop all kind of applications can be automated. In case you need to achieve a faster move to the market, it can help as you can do it with a dedicated team inexperienced coders. Licensing cost is high, so if you have budget constraints it can be a bit of a spoiler. UI is not that user-friendly but you can make do if the team is dedicated.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At the moment we use the Automation Anywhere tool among the company developers to assist in process automation. We opted for Automation Anywhere because we thought it was the best option on the market today. RPA is becoming more and more important in Brazil, and we are adapting to this change from the inside out, to meet the demands of external customers in the future. We are currently working internally with the tool, automating internal processes and doing a series of tests before we start selling solutions.
  • I could see that Automation Anywhere handles PDFs better than its competitors.
  • Automation Anywhere has its own programming language that is very easy to learn.
  • It has more than 500 task possibilities.
  • Automation Anywhere does not handle virtualized environments very well.
  • Automation Anywhere does not have a very good debugger.
  • The control room is extremely complicated to set up.
As said, Automation Anywhere is recommended to automate any type of repetitive process that has been previously mapped. It handles, very well, PDF's and websites, either to extract information, fill in fields, send or read emails, etc. Not recommended for working in virtualized environments or dealing with image data extraction.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use Automation Anywhere by a group of developers from our company who have been certified in the tool. We develop solutions to automate the processes of our company seeking to allocate our employees to other tasks. We are studying the possibility of selling solutions to external customers.
  • Automation Anywhere is great for handling PDFs, extracting information very quickly.
  • Automation Anywhere is great for dealing with website table extraction.
  • Automation Anywhere is great for handling any type of repetitive process that has been mapped.
  • Automation Anywhere is not good at dealing with image information extraction (Citrix).
  • Automation Anywhere is not good when debugging tasks.
  • Automation Anywhere is not good when you need to install the control room, because of the complexity.
Automation Anywhere does a great job of extracting data from websites to fill in spreadsheets. It is also very good at extracting information from PDFs, doing it very quickly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organization develops bots, using Automation Anywhere, for prospective clients. There is a separate RPA team for bot development, architecture, testing, delivery, etc. We cater to many business problems, which are feasible to automate across many industries like apparel, finance, bank, insurance, BPO, etc. I myself have solved business processes like Cost Sheet Creation, Payroll Processing, Account Payable, Email Automation, etc.
  • IQ Bot is the key strength of Automation Anywhere, which enables us to convert PDF to Excel, Word or CSV formats.
  • The Excel functions are excellent.
  • Credential vault is another key feature in Automation Anywhere.
  • Everything works perfectly, and they keep growing.
Automation Anywhere is well suited where the business processes don't involve human decision making.
Wladimir Corrêa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With the help of AA, we have been able to create several automations for reading and sending e-mail, registering and transferring products and analyzing various data. With this, we were able to reduce the amount of rework and account for all the demand of our customers with Bots working 24/7.
  • Reading PDFs extremely fast
  • Data scraping is efficient, easy to implement
  • Handling of emails.
  • CR is too complicated to install.
AA is very good for the automation of tasks with email, work with image and OCR. We did not find it very good for web work.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere Enterprise platform provides an end-to-end solution for automating business processes and repetitive manual tasks. Development is easy and fast, the interface is intuitive, and managing bots is simple. Operational aspects are also easy to manage, and product support is 24x7.
It is used across our operations & technology departments to automate mundane & rule-based tasks done on a day-to-day basis.


  • Suited to automating rule-based mundane tasks on any web/windows applications.
  • Supports cloud deployment.
  • Easy to manage, run, and deploy.
  • The time to market is much less.
  • Developers get a line of code view. There should be an option for a more graphical view also.
  • There is less support for data types, and they should add more support to some generic and common data types.
  • More features should be added to support the complete .NET framework.
The product is well integrated, covering most automation capabilities, like desktop, web, excel, PDF, and structured data from multiple files, sources, and web services. Even the control room for managing bots is simple to use, and Bot Insights is very productive for reporting purposes.
More features could be added for web services automation.


Ajith bhaskar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is being used for different automation processes, such as Service Now Ticket handling, supplier onboarding, and finance areas in our organization. It is being used in our team of 9 people working as RPA Automation Anywhere developers. We are currently creating bots to automate the scenarios of ticketing handling mechanisms in Service Now, along with other web applications.
  • Integration of different types of technologies, such as Web App automation, Database, Excel & PDF Handling, Email automation, Active Directory, API's FTP, etc. All in one platform.
  • Makes automation super easy.
  • Cognitive ability to analyze unstructured documents using IQ Bot.
  • Bot Insight, which provides data analytics and a live dashboard, which provides more meaningful representations of data, to make decisions easier.
  • No Programming language knowledge is required to create bots. It's easy to use commands to automate scenarios.
  • The license cost is a little expensive, I feel.
  • Lot of work needs to done on the development workbench to make bot creation more sophisticated.
RPA Automation Anywhere will be helpful to create a digital workforce which will replace human efforts in doing linear and step-by-step processes. Automation Anywhere bots can be used efficiently to increase your Return on Investment. Automation Anywhere is very suitable for processes which need less or no human intervention to complete a process. It provides several technical capabilities to address the technical challenges in the process of automation.
Dhasarathan Balasubramanian | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We helped clients across the globe implement Automation Anywhere, where it helped to solve major challenges like complex processes within the Operations team. It drastically reduced time by automating a number of Operation's processes and made technical engineers concentrate more on core processes which have made the employee's lives easier and resulted in a quick ROI.
  • Drag and drop 500 + commands are easy to implement.
  • AA can interact with all tools without extra cost.
  • The pricing structure is reasonable compared to competitors like BluePrism and UI.
  • It will be more beneficial If AA had a flowchart.
  • If it is able to integrate with any plug-ins available on the market which could read hand-written documents, that would be good.
  • Rest is all fine .
From my experience, I would strongly recommend AA for the operation teams. Wherever there are mundane tasks, it can be automated precisely and is well suited. It's very easy to implement with various tools and systems. It's less appropriate in cases of decision-making scenarios for operations. We would recommend that AA improve their AI tools as well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is used widely across my organisation for automation of various processes to reduce manual repetitive tasks. There are several processes which were manual like sending status reports/emails/failure emails. We were able to remove all of these with RPA Automation Anywhere. It helps to automate the processes related to web/desktop/Citrix and database related processes.
  • AA helps to automate SAP Applications /VDI applications.
  • It helps in finance/banking processes to handle invoicing and other activities.
  • Features like Object cloning/smart recorders help to achieve functionality which is better than other products.
  • It is not able to use OCR effectively and has limited usability.
  • Handwritten documents are still a drawback. Also difficult in terms of control room management.
If processes involve web or desktop apps then Automation Anywhere is well suited for automation as a tool.
If rule based decisions are required in the process then partial automation can be done with Automation Anywhere.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is being used in the organization for automating some of the third party client business processes. It's being used by the RPA department. With the Automation Anywhere solution we are already developing 3 projects for the third party client. With the Automation Anywhere business solution we are able to give a very solid solution for the client and the client is happy with the solutions we have given.
  • One of the best strengths of AA is Metabots is so efficient in reading the web content.
  • Other key advantages of AA are the ability to Run scheduled tasks anytime by using powerful task scheduling, even when the computer is locked and easily manage automated processes across a single machine or multiple machines across a division or an enterprise.
  • One of the unique features of AA is SMART Automation Technology that quickly automates complex tasks, with no programming required and is highly reliable and accurate as it has 550 plus actions available to build an unfailing bot.
  • Extended trial version is one of the areas which I would love to have. Now only we have 30 days programme with limited training videos.
  • When it comes identifying the contents of handwritten pdf documents, the outcome is not accurate and some sort of improved activity can overcome the situation.
  • There's a loss of overhead on the computing resources in Automation Anywhere. If you have an encrypted bot, the Automation Anywhere software has to read it first, decrypt it, and run it. So there is a potential that, if the logic of the bot isn't good enough, a lot of CPU and memory overload will happen. This is something which Automation Anywhere should look at because it takes a lot of computing resources. I have seen CPUs running at 100 percent.
You can probably use any similar tools. But Automation Anywhere is one tool that actually gives me automation capability right at the start, without worrying about process improvement in terms of additional features. If I am dealing with a dynamic workflow where the workflow might change based on the input parameters, then Automation Anywhere doesn't help me because the code is pretty much fixed. When I need those types of workflows I go to UiPath.nt in the first place. I can just act like how another person would. Whereas if I do a little bit of process optimization, I can use another tool also. It definitely saves time and effort when it comes to automating processes of a complex nature. What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere. In terms of additional features, if I am dealing with a dynamic workflow where the workflow might change based on the input parameters, then Automation Anywhere doesn't help me because the code is pretty much fixed. When I need those types of workflows I go to other tools.
Score 10 out of 10
Vetted Review
Verified User
At my company, we develop a software bot for prospective clients. We study the business process of our clients and automate their processes using Automation Anywhere. We address every possible business problem in each and every department of our clients, like Finance, HR, Shared Services and across many fields like Banking, Supply Chain, Logistics, Apparel etc.
  • Task Bot is the best thing about Automation Anywhere as it contains more than 500 instructions which enable the ability to automate a wide range of processes
  • IQ Bot is another thing I like since it can capture data from PDF documents
  • Metabot is another feature which I like. Unlike screen recording, this can get adjusted with the interfaces of the websites it handles
  • Have to manually up the Client Services if there is a sudden disturbance to Automation Anywhere Client
Automation Anywhere is applicable for the places where a manual repetitive task is involved at a high scale. It is not applicable for instances where human decision making is involved.
Rajat Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used profoundly in our organization for handling complex business problems. It interacts with web applications, CRM applications, and SAP applications in the banking and insurance vertical. It helps the bank in automating dynamic document generation processes and with OCR applications integrating with banking software.
  • CRM applications: Lead Handling process, CSV upload into the system with email notifications to the customer.
  • SAP Applications: Invoice generating and document processing.
  • OCR capabilities for handling Citrix/VDI applications, and capturing complex data.
  • A learning model for AA needs to be evolved to catch more users.
  • Real-time scenarios relating to tools causes capabilities to be more evolved.
  • Real-time logging and error handling mechanism is too evolved.
Well suited for CRM applications, SAP applications, and OCR. Not well suited for logging, real-time events, and scheduling jobs.
March 22, 2019

My experience with AA

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere, alongside other major RPA vendors, has been used extensively across the organization to automate tasks within the firm. For example, for daily time compliance, WIP report extraction, and also with internal products. There have been use cases where the product was used to automate data entry type tasks that require logging into systems and extracting data into Excel sheets as apart of our audit procedures. What previously took us days, now takes us minutes resulting in greater ROI. In addition, we also identify use cases for clients to automate tasks that are rules-driven to reduce the number of FTEs focusing on these tasks and, instead, use them on tasks that require decision making.
  • Ease of learning: Automation Anywhere's workbench (previously task editor) makes any novice user understand the code.
  • Ease of use: to begin using AA, one does not require any technical/coding background. However, coding knowledge will come in handy when dealing with advanced bots.
  • Integrating with multiple systems. AA has the capability to integrate across platforms seamlessly. This can include Power BI, SalesForce, Excel, PDFs, etc.
  • OCR capabilities are not very advanced.
  • Using object cloning to extract data from web pages can be tedious and annoying.
  • Actions to integrate with other major ERPs apart from SAP like Oracle and Salesforce.
Less appropriate for a remote desktop that requires advanced OCR capabilities and the absence of user role settings. Although IE is preferred, navigating sandboxes get extremely difficult as they are very unstable. Well suited for novice users with no programming/technical background. It also has good analytics capabilities, data extraction into Excel, PDF integration, and automating desktop functions.
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